Shipping policy

Shipping Policy

Last updated: 15.04.2025

At GANDS, we are committed to delivering your order in a reliable and timely manner. Below you’ll find all the essential details regarding our shipping process, costs, and estimated delivery times.

Shipping Areas

We currently ship to all countries within the European Union and selected countries across Europe.

Processing Time

Orders are processed within 1–3 business days from the date of purchase.
You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Time

Estimated delivery time: 8–14 business days
Please note that shipping times may vary depending on:

Your location
The availability of the items
Customs processing delays (if applicable)

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the size/weight of your order.

In some promotional periods, we may offer free shipping or discounted rates—these will be clearly displayed on our website and social media pages.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email to follow your shipment in real time.

If you do not receive tracking information within 5 days of your order, please contact us at info@gands-official.com.

Lost or Delayed Packages

If your order has not arrived within 21 business days, please reach out to us. We will work with the courier to locate your package or issue a solution.

We are not responsible for delivery failures due to: